The NarrowGate command center houses a full staff of personnel who keep track of the signals and data produced by your security system. This includes motion sensors, cameras and other detection devices which you have set up. As soon as there's any sign of unexpected or unusual activity, they use every tool at their disposal to determine the cause or identify anyone who might be attempting to intrude.
The objective of this type of monitoring is to identify danger and prevent crime before it happens. Our monitoring technicians are trained in electronic surveillance as well as human behavior and they know the signs if there's trouble. They work directly with our response team as well as local law enforcement to get all the information that's needed in the field in real-time. That includes live video feeds, enhanced photos and anything else that will help stop and if necessary, apprehend someone from crossing the line.
Here's a video that shows how it works: