Investigative Alarm Response Statewide
When your alarm trips, a licensed NarrowGate investigator goes to the site, finds out what happened, and works with police to identify those responsible and recover property.
Alarm Response from NarrowGate
Most alarm activations end with a phone call and a guess. NarrowGate sends a licensed investigator to the site to determine what caused the alarm, identify any immediate threat, and document what they find.
If it was a break-in, our investigators work closely with law enforcement to help identify those responsible and recover stolen property. You get a written report with photos and recommendations to prevent the next incident.
Alarm monitoring companies and integrators can partner with NarrowGate as their physical response provider in New Mexico.
What's Included
- Dispatch on alarm or camera alerts
- On-site assessment of the cause
- Identification of immediate threats
- Burglary investigation by licensed investigators
- Coordination with local police
- Help identifying suspects and recovering property
- Photo-documented written reports
- Recommendations to reduce false alarms
How It Works
Who It's For
- Retail stores
- Commercial buildings
- Banks and credit unions
- Warehouses
- Alarm monitoring companies
- Property managers
Why NarrowGate
NarrowGate has been New Mexico owned and operated since 2007. We are a licensed private patrol operator and licensed private investigations company, led by a retired New Mexico State Police supervisor. Decisions about your account are made in Albuquerque, by people you can reach directly.
Frequently Asked
Where do you provide alarm response?
Our core coverage is the Albuquerque metro and Rio Rancho, and we respond across New Mexico. Call us to confirm coverage for your location.
Do you sell or install alarm systems?
No. NarrowGate responds to and investigates alarms; we work alongside whatever alarm company and monitoring center you already use.
I run a monitoring center. Can we partner?
Yes. We work with monitoring companies and integrators as their New Mexico physical response provider. Contact us to discuss terms.
We Inspect What You Expect.
Patrols, officers, alarm response, cameras and investigations — from a local team that will still be here next year, and the year after that.
Get Alarm Response Now 505-435-8069